How to obtain an NBI clearance in 30 minutes (or less!)

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129 Responses

  1. MCRuby says:

    Hi, I just want to ask why does your Husband’s Surname blank? but then it says youre married? IM assuming that what you have on your family name is your married name? I just want to know because I need my NBI for immigration purposes, and I need to have my maiden name and married name shown on the NBI clearance. Basically I need the AKA/other names used.

    • admin says:

      Hi. I kept my maiden name even after I got married. Which surname have you been using in your official documents (SSS, TIN, company IDs, etc.), your maiden name or your husband’s surname? If you have been using your husband’s surname, then that is what you indicate as your surname. Also, bring your marriage certificate.

      • MCRuby says:

        Wow, thanks for the quick reply. Ive been using my husband’s surname on just about any documents/forms etc since I got married last year. I am specifically asked for my NBI to have the AKA by the US Embassy, and seeing the NBI/pic you provided I cannot place where the AKA should appear. But thank you for the clarification. AlSo I just noticed that the ‘look’ of the clearance is different from what I know (since the last time I had to get an NBI clearance was 2010) If I remember correctly there were 2 copies and in the other one I know theres some kind of watermark? that says “personal copy”. Thank you again.

        • admin says:

          Yes, the new NBI clearance looks slightly different from ones issued in 2010 and earlier. The new one uses a QR code, instead of the bar code, for easier data scanning when renewing. It is printed on NBI security paper, like before, and you still get two copies, one is labeled for “Personal Use.” Here’s the link to the NBI’s step-by-step instructions for applying for the clearance:

  2. qwerty says:

    Hi. Ano pong reference number ang ibibigay sa BDO upon deposit? Kasi po nadeposit ko na kanina at yung ref. number na may letters, ayaw daw sa system nila tapos meron pala binigay na ref. number na consisted of pure numbers lang. ang nakalagay ‘BDO DEPOSIT REF. NO.’ yun po ba yung ibibgay sa BDO upon deposit? Yun po kasi binigay ko pero hanggang ngayon di pa ako nakakareciv ng confirmation ng payment ko.

    • admin says:

      Based on my experience, ang reference number ay combination ng letters at numbers. Halimbawa: H2DRX242 (eight characters yan). Yun bang reference number mo ay nagsisimula sa NB at umabot ng ten characters dahil dito? Kung gayon, tanggalin mo ang NB at i-type mo lang yung eight characters na kasunod nito.

    • Rheg says:

      Ano po ngyri? anu po b kailngn ilgy sa bdo slip ung bdo deposit ref. No po b? Or ung account no?

      • admin says:

        Ang ilalagay mo ang iyong DragonPay reference number.

      • Mhao says:

        Hi Admin!

        Itatanong ko lang po, nagbayad ako sa bayad center for nbi clearance online registration tapos nagpunta na po ako sa nbi pagkabayad ko but suddenly hindi p daw pumapasok sa system nila ung payment ko.. ilang oras o ilang araw po ba ang itinatagal bago ma receive ang payment? salamat po

        • admin says:

          Ang alam ko usually credited within 24 hours ang payment.

          • Mhao says:

            Hi admin, kaya siguro naka pending pa sa website ng nbi ung application ko? isa pa pong question ok lang po ba na TRAVEL QATAR at hindi travel abroad lang ang ilalagay? salamat po sa quick response.

          • admin says:

            Hi, Mhao. Meron bang Travel Qatar sa listahan ng reasons for applying for NBI clearance? Kung meron, bakit hindi? 🙂

    • john jay says:

      hi i have the same situation right now i need for embassy? my name was corrected . and i need nbi clearance for my did it go and whats the procees for getting NBI aka clearance?

  3. Concerned citizen says:

    Hi tanong ko lang po sana pano po kung kakakuha ko lang ng nbi clearance ko a month ago lang and kailangan ng another copy? Same process pa rin po ba or kahit straight na ko sa center? Thanks in advance.

    • admin says:

      I don’t know of anybody who has renewed his NBI clearance by simply walking in without a prior appointment under the new system. I suggest you call up the NBI itself to ask. Also, I remember reading somewhere that NBI would no longer entertain walk-in applicants starting April 1,2015 (don’t know if it applies for renewals also). But just to be safe, I’d apply online if I were you. That way, you’ll be assured a slot for the day.

  4. Meybz says:

    Hi. What should I do if I missed my nbi appointment? Thanks

    • admin says:

      On the printout of your NBI Clearance Application Form, you will see a “Valid Until” date, which is typically 15 days from the date of your appointment. I suppose it means you may still proceed to the pertinent NBI center/satellite office within the application validity date, in case you missed your previous appointment. But don’t take my word for it. I suggest you call up the NBI to be sure.

  5. Rose says:

    Hi Maam! Im also married and would like to retain my maiden name in all my IDs. can you kindly tell me the procedure you took to make sure that they will honor your maiden name in processing your NBI clearance? Also it seems that the husband’s surname should be filled on the online application. How did you apply online considering that? Did you enter only a space on the husband’s surname? or did you put single in the application and only brought the marriage certificate during the appearance at NBI? kindly advice me on the steps you took, and provide me as much detail as possible. Its quite hard to process IDs using your maiden name here in the PH and I’d appreciate your help 🙁

    • admin says:

      Hi, Rose. You don’t have to take any special steps to continue to use your maiden name in all your IDs. But you must show that you have been consistently using your maiden name in all your IDs and documents (especially passports, SSS/TIN, and company IDs), even after marriage. Once you start using your married name, you cannot revert to your maiden name unless under specific conditions. (Please read these articles for reference: and ). I do remember entering my husband’s surname in the NBI clearance application form, but I typed in my maiden name in the surname field for my personal information. The NBI clerk looked at my data and asked if I wanted to use my maiden name. I said yes. The NBI clearance printout only shows my family (maiden) name but not my husband’s surname.

  6. Harpreet Singh says:

    Greetings Madam, I am an expat and I my NBI got expired, can I still renew my NBI clearance by renewing it or do I have to start again from the strat. I require the NBI clearance as my name I will be going on a vacation to India and then coming back again. Kindly assist

    • admin says:

      The NBI started implementing the biometric system for clearance applications in 2014. Under the biometric scheme, the digital scanner replaces the old ink-based system for collecting and storing fingerprints. If your NBI clearance was obtained prior to 2014 (you made your fingerprint impressions the old-fashioned way, using ink), you will have to start all over again and apply for a new one. Otherwise, you can apply for renewal.

  7. angela says:

    pakilinaw lng po kung anong ilalagay sa metrobank deposit slip? yung ref. no. na 8 cha. or yung accnt. no?

  8. Yna says:

    Hi! I just want to ask, is there a specific time for AM or PM slot?

    I clicked on PM. Can I go to the branch anytime within PM slot?

    Please help. Thanks! 🙂

    • admin says:

      The last time I used the online system, there were specific AM and PM slots of 30-minute blocks. You have to appear at the time slot you have chosen.

  9. happy says:

    what do i need to bring if mag renew po ako as no show kasi nasa abroad po ako now? thanks po

  10. Ar says:

    I just renew my nbi last dec but the US embassy asked me to get a new NBI clearance with aka name. My maiden surname is Quintu instead of Guintu in my birth certificate. Amendment has been made by NSO. Should i apply for renewal or change of name. If my purpose is change of name can I use the nbi clearance for US visa application. Our visa application is pending due to nbi clearance with aka name.

    • admin says:

      An acquaintance once found herself in the same predicament. She applied for renewal of NBI clearance. The NBI has personnel to assist you in special cases like yours. Good luck.

  11. eve says:

    my family of five would like to apply for nbi clearance. do i have to create 5 email accounts for sign up? tnx..

    • admin says:

      I’m really not sure, Eve. But it does look like you need to create 5 email accounts for each adult member of your family.

  12. Justine says:

    Hi, I would just like to ask if it’s possible to reschedule your appointment date?

    • Justine says:

      I already paid thru Metrobank this morning. I’ve been trying to contact their hotline and cell phone number but the line is not available 🙁 Hope you could help me with this 🙁

      • admin says:

        A friend of mine couldn’t come on the day of his original appointment. Instead of trying to call up the NBI to reschedule, he turned up at the NBI office and showed his receipt and NBI application form. He was allowed in and got his NBI clearance. I believe you can do the same, as long as you show up before the validity of your appointment expires. Good luck!

    • admin says:

      I believe you can show up at the NBI some other day as long as your appointment remains valid. (There should be an expiration date for your appointment, around 15 days from your indicated/chosen date).

  13. Niña says:

    Hi. Nagexpire na po kasi yung nbi ko this year. Is it ok to get new one? Or renew tlga? Malayo ksi yung nbi branch. Sa may un av pa sya. Thanks in advance

    • admin says:

      You may opt to get a new one, Nina. But I suppose it’s easier to renew.

      • Jizelle says:

        Hi confused lang po ako sa biller name, mgbabayad ako sa bayad center, ang nkalagay sa instructions is ang biller name is NBI but you said it should be dragon pay which is which po? Thanks admin!

        • admin says:

          Since you are applying through Bayad Center, I suggest you accomplish two payment forms (one using NBI as biller name, and another using Dragon Pay) just to be sure. The Bayad Center teller would know which one to use. Instructions for Bayad Center payments are given on the Dragon Pay website. You will see they specify that NBI be indicated as the biller name.

          When I applied for my NBI clearance a year ago, I paid online through BDO by following the online instructions provided by Dragon Pay itself, which advised selecting Dragon Pay from a drop-down list of billers. But that was for online payments. My brother, who paid through Bayad Center, initially wrote NBI on the biller name but somehow the Bayad Center personnel couldn’t get the transaction to proceed. They agreed to try using Dragon Pay as biller name (and dropped the “NB” from the transaction reference number) and behold, it worked! Siguro nagkaproblema lang nung umpisa kasi bago din lang ang pagsali ng Bayad Center sa NBI clearance payment, marami pang empleyado nila ang hindi nakakaalam nito. Pero ngayon, marami na silang experience dito. Good luck!

  14. velle says:

    Good afternoon i just want to po pnu if lagpas n po ung appointment q po for a week already because of emergency. But i already pay my nbi in bayad center pwd q p po kya aq pumunta at kumuha ng nbi cleafance ? Salamat

    • admin says:

      Hello, Velle. Depende kung kailan yung deadline ng appointment mo. Mayroon nakalagay sa payment confirmation mo. Kung ako sa iyo, pupunta na lang ako sa NBI sa lalong madaling panahon. Good luck!

  15. velle says:

    Good evening additional po s tnung q san po pwd ipaprint ung s nbi form kng d po npaprint agd ung form.salamat

    • admin says:

      Naka-save yung completed application form sa account mo. Pwede mong i-retrieve anytime and ipa-print sa Internet cafe na pinakamalapit sa iyo.

  16. pano po yun naka nakapag register na po ako pero wala po lumalabas na code ? salaamat

    • admin says:

      Hi, Mark. You should see the code printed on your NBI Clearance Application Form. If you don’t see it, your application might’ve encountered a technical error. I suppose you can try again.

  17. Reynold says:

    Hi nagpaschedule ako s Robinsons Cainta branch and paid na yung clearance ko, ok lang kaya na sa Robinsons galeria na lang pumunta if ever?

  18. Rose says:

    Hello po if kailangan ba talagang apelydo ng husband mo ang gagamit sa NBI or pwdi yung single kapa na

    • admin says:

      Hello Rose. Pwede yung maiden name mo pero dapat hindi mo pa nagagamit yung apelyido ng husband mo sa iba mo pang documento o ID tulad ng company ID, SSS, TIN, passport, etc. In short, dapat consistently yung maiden name mo ang ginagamit mo hanggang ngayon.

  19. Ae says:

    Payment successful using bdo online banking pero Reference no. expired daw nung mag validate ako by clicking the link na provided nila e Hnd ko pa nalalagay yung ref no. Ano gagawin?

  20. timothy says:

    Hi. I made a mistake in my profile. I accidentally put my nickname on the suffix. I can’t edit it anymore. Can I just create a new account or will that conflict their system. I was able to successfully get my clearance last year. They edited it upon my visit to their RO. But upon upon checking it again last night for applying for a renewal, the mistake is still there. Can I just create a new account as to avoid having it edited every time I go there?

  21. Tina says:

    Hi! hndi kase ko nakapunta kahapon sa nbi cainta pero bayad na po ko, pde ko pa kaya makuha yun sa monday?.wala po kse nakalgay na date kung kelan an expiration e.. ang nakalagay lang e “VALID UNTI INVALID DATE”.please reply.thanks. 🙂

  22. jay-cel grape says:

    hi my name has a special character on it, a dash. and i couldn’t register online without taking the dash out. was it possible to continue to register without the dash and then just have it putted when my name was about to be encoded?

    • admin says:

      Hello, Jay-cel. Yes, you may do that: register online without the dash and have the dash inserted during the encoding process. As part of the encoding process your information is verified in your presence, so you can have the NBI clerk make the necessary corrections, should there be any.

  23. chai says:

    Hi po. Nakapagregister na kasi ako online pero walang lumalabas sa email ko na verification. Pwede po bang dumiretso na ko sa bayad center? Saka nakascreenshot lang po yung ref. no ko. Okay lang po ba yun? Thanks po.

    • admin says:

      I’m afraid I don’t know the answer to this, Chai. Pwede mong i-cancel ang existing application mo at gumawa ng panibago, para sigurado.

  24. Annie says:

    Hi! I just registered online. But I didn’t get any email to verify my account. I’ve input my details on the applicant info, contact, fam, educ background. Clicked on the submit button. I didn’t/cannot see the ‘apply for clearance’ button on the upper right. I wonder if this online clearance thing is still ongoing.

  25. aly says:

    Possible po kaya na sa Tagaytay na lang kunin yung NBI instead sa chosen clearance center ko sa Rob Pala-Pala? sobrang haba and gulo po kasi ng pila dun tas puro din fixers.

    • admin says:

      Hello, Aly. I know of people who have done the same (applied online to one NBI satellite office and went to another NBI office on the actual date of appointment) and were successful. Go for it!

  26. ryan says:

    paano kung nakabayad ka na then you find out na mali ang na encode mo sa information halimbawa nagkamali ka ng encode sa height mo instead na cm dapat ang nalagay e feet so lumalabas na 5cm lang height mo instead of 158 cm something. inedit ko na lang then save again and sa monday ko pa kukunin yung clearance ko pero bayad ko na thru lbc bayad center.. ok lang ba yun ?? if may rereply appreciated

  27. Avril says:

    Hi sis I have a question about the husband’s surname, I would like to use it as my new surname na so my old surname would be my middle name na ba pano po yun? lalagay lang tlga yung husband’s surname and my maiden name sa info or do I need to change my family name as my husband’s surname na? sorry nacoconfused lang po please help me. kasi need for my visa na mag change ako ng name e. Salamat!

    • admin says:

      Your new surname will be your husband’s surname, and your maiden name becomes your middle name. When in doubt, you can have the entries corrected and verified at the Encoding section before the NBI Clearance is printed.

  28. shy says:

    hello! paano po kung nakabayad at nakabiometrics na ako pero hindi ko pa nakukuha yung nbi clearance ko. pwede ko pa din ba kunin yun? gaano po katagal bago maging invalid. Thanks!!!

    • admin says:

      Hi, Shy. Do you mean that you haven’t picked up your NBI Clearance? I don’t know how long the NBI will keep it before they dispose of it. Suggestion ko ay pumunta ka na lang at baka nasa kanila pa. Ang NBI Clearace ay valid for one year.

  29. Daniel Tupas says:

    Hi.. what if hindi po nakapunta sa NBI nag expire na lang yung validity date na 15days because of bad weather?pano po yun?mag aapply ba ulit?panu po yung binayad na una?thanks

  30. pag nag rgister online dba po may code.. last jue ko po ginwa un.. nkuha ko na po nbi clearnce ko.. kukuha po sana ulit ako this october,pwde pa po ba ung same code? thank you po

  31. Jovelyn says:

    ASK KO lang po if pwede po ako pumunta sa nbi branch ng mas earlier than the date ng schedule ko kung saan nka lagay po sa application online ko . Just in case lang po kasi mas free ako this week pra mas maaga po ako makakuha.

  32. aileen says:

    hi itatanong ko lang po if pag renewal ba kukuhanan pa ulit ng biometrics? or pedeng representative na ang pumunta sa scheduled date?


  33. jai says:

    hi!…i have register on online registration but the problem is the “edit information” and the “apply for clearance” button does not appear on the upper right portion of my profile…what should i do?…i really need to have an nbi for my requirements as soon as possible…please do help me!…thank you

  34. Js says:

    Got my Nbi clearance then went straight to dfa for authentication. But verifier wants the barcode longer, mine was short so they wont accept. Any idea why?

  35. ives says:

    Hi! I missed the deadline. Do I have to pay again? Or I can just reschedule? I also forgot my username! haha. So I can’t log in.

  36. Clarisse says:

    Hi di ko po maretrieve ung data ko with special character kasi unh Name ko. For renewal po sana ko.

  37. Mary says:

    hi. pwede po ba magbayad sa mismong NBI Center? offline kase yung mga bayad centers dito samen. Thanks!

  38. Maria says:

    Hello! How can I obtain an NBI ID after getting thr NBI clearance?

  39. Yan says:

    Hi. Di ko po alam na may validity pala yung appointment. Ang pinili ko po April 12 pero after oo magbayad biglang sabi na valid until April 6. Ano po pwede kong gawin?

    • admin says:

      Hi, Yan. Hindi ko alam kung bakit valid until April 6 pero nakapag-set ka ng appointment sa April 12. Pero kung bayad ka na at may pruweba ka (resibo) at malinaw na April 12 slot mo, sa April 12 ka pumunta.

  40. LYN says:

    Hello ! pwede ko pa kaya makuha nbi ko kahit lagpas na siya sa schedule ng appointment ko .wala kc nakalagay kung hanggang kelan yung valid ng NBI CLEARANCE KO .THANKS PO

  41. darlon says:

    What time should I go to NBI Office for my AM appointment?

  42. dina says:

    Hi. I applied online para sa nbi clearance pero di ko natapos pagdating dun sa payment terms kase i would like sana topay sa cashier na talaga dun sa nbi center pagdating ko. nasubmit ba yung application ko sa nbi? when i checked naman the transaction button, “no transactions” nakalagay

  43. Darryl says:

    Bakit ganun ibaiba ang charge ng payment center as 711 155 php binayaran ko sabi 140php LNG ….

    • Kakashi says:

      I experienced the same thing today. I thought it was only 140 (since it’s the amount indicated by the site) then at the counter, one of the cashiers rejected that piece of paper i got from cliqq kiosk explaining that the amount must be 155 and not 140. I asked why but he couldnt provide me a valid answer. He bluntly responded with “di ko rin alam”. Medyo bastos pa nga sumagot. Hayyy Nagbayad na lang ako ng 155 para matapos na.

  44. JersonBuhi-an says:

    May dash po ung apilyido ko.. Di po ako makaregister

    • admin says:

      Tanggalin ko muna sa registration, tapos i-correct mo na lang sa Data Entry step pag nasa NBI ka na.

  45. Jay-R says:

    humihingi paba ng valid id sa nbi center and sa bayad center? wla pa po kasi aqng valid id eh…. pwede bang nso? thanks po.

  46. DannaPino says:

    Hi! pwede po bang mag-claim ng NBI clearance na applied sa satellite branches sa main office sa UN Ave.?thank you!

  47. Marigold Cantar says:

    Helo po quick answer nmn po. Makakakuha po b aq ngayon ngeh nbi khit nxtmonth p po schedule ko..need ko n po kc xa bukas for employment..

  48. Jean Pauline Palisoc says:

    good morning po. nag apply po ako online and i already paid for it. di po ako nakapunta sa appointment ko. 4 days palang po nakalipas. possible po ba na bibigay parin nila yun pag pumunta ako?

  49. leonnel says:

    Hi! meron pong nakalagay na “valid until invalid date” . ok lang po ba khit after 1 week ko na makuha ung NBI clearance?

  50. Maria says:

    Hi! Pwede po ba ako magprocess ng nbi clearance ko ng mas maaga sa scheduled appointment. Need kasi ASAP

  51. nick magdales says:

    hi admin ask ko lang po may 10 po yung sked ko ng appointment sa nbi robinsons novaliches, and nakapag bayad na din po sa bayad center, tanung lang po kasi di po ako nakapunta ng appointment date ko kasi sobrang busy po sa work and travel base po kasi work ko kaya di ako naka punta until now pwede pa din po kaya magamit yung pinagbayaran ko na yun,. kasi sayang po

    thank you ang Godbless po

    • admin says:

      Pwede ka pang pumunta.

      • nick magdales says:

        thanks you po

        • Rhodora De Leon says:

          This is very helpful. Thanks admin. Finally. Supposedly rin po dpat may appointment ako last July 19 pero di nakapunta, though bayad na yun. Nagkasakit po kasi and biglaang uwi ng probinsya. This week lang po ako nkabalik sana po pagbigyan pa nila na makuha. 🙂

          • admin says:

            Since they’ve streamlined the process of NBI application, the NBI staff have become more reasonable when it comes to people who are unable to show up for an appointment. As long as you have a valid reason, they’ll let you in.

  52. Reinabel says:

    Hi paano magcancel ng appointment dalawa nagdoble po kc ung appoinment ko ee slamat

  53. phylbert says:

    Hi pede pa po ba makuha yung clearance kahit last year pa yung appointment? so April 24, 2016 kasi ako nag appointment then nabayran ko narin sya last year. Pede ko pa ba makuha yun?

    thank you!

  54. Wejin says:

    Hi po. Just want to ask, pano po pag wala yung print button below the action?

  55. azriel says:

    hi, ask q lng po if pwede pa ba ipareched ng mas maaga yung appointment sa nbi.? kaso nabayran ko na po sya.. for example na sched ko po sya ng oct 30 then iparesched q sya ng 15?? pede po kaya un? or do i need to set another appointment..? sayang naman po yung binayad ko if another appointment pa..

  56. alexis dimaluan says:

    may concern po ako yung reference number na binigay sakin para mag bayad sa bayad center ay invalid sabi ng teller does not exis daw yung reference number tapos bawal na mag over the counter so what should i do my appoinment is tomorrow ?

  57. Rey says:

    Hi, ask ko lng po kung pano po kapag naka apply po ko online as first time job seeker dba po for free sya pero d po nakapunta sa schedule ng appointment, paano po ako magseset ng panibagong appointment ang nalabas lng po kasi is sorry you have availed your first time job seeker privelege. Thank you

  58. gedlyn says:

    Hi po ask lang po ako admin pano po kung na missed ang schedule makukuwa paden po kaya ang Nbi ko?

    • admin says:

      Please contact the NBI office po. Pero ang pagkaaalam ko pwede pa rin yung old schedule basta wag naman more than one month ago pa.

  59. kayla says:

    san ko po pwede email yung nbi nag karon po kase ng internet difficulties habang nag fill out ako ng form. Pano ko po malalaman kung san location?

  60. Abigail Talavera says:

    Hello ask ko lang if makukuha ko pa po ba yung NBI ko? Di ko po kasi nakuha nung February 10.

  61. James Luceriano says:

    Ask ko lang po paano po malalaman kung valid na ang apply ko po sa nbi?
    May magnonotif po ba sakin?

  62. Mitch says:

    Tanung Ko lng po Ano ibig sabihin ng no record on file?

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